Shopping Bag: $0.00




       


Frequently Asked Questions
   
What kind of coffee do you use?
We use only the highest quality, hand picked Arabica beans for our coffee blends.  Our single origin coffees (i.e. Sumatra Mandheling, Guatemalan Antigua) are brought in from the top coffee producers from across the globe.
^ Top
 When will my order be shipped?
Our offices, production and shipping is open Monday - Friday; 8 a.m. to 5 p.m CST, therefore any order placed during normal business hours will be sent to production within 24 hours of placing the order.  Any order placed during non-business hours will be sent to production in the order received.  Each order is fresh roasted prior to delivery to ensure your coffee maintains the fresh from the roaster taste and aroma you deserve in a premium coffee.  Most orders will be shipped within 3 - 5 days.
^ Top
Do you ship outside the United States?
We currently only offer shipping within the Continental United States and Canada.  
^ Top
What if I am unhappy with my order, or if it is incorrect or damaged?
Your 100% satisfaction is of the utmost importance to us.  If you are unhappy with your order, or if it is incorrect or damaged when you receive it, please contact our Customer Relations team via email at customerservice@coffeeandteawarehouse.com or toll-free at 1-855-312-3005.  
^ Top
What are your payment options?
We accept Visa, Mastercard, American Express and Discover debit or credit cards only.
^ Top
Can I place an order over the phone?
To place an order over the phone, please feel free to call our Customer Relations team during normal business hours at 1-855-312-3005. Or you can place your order online 24 - 7.
^ Top
How can I check on the status of my order?
You can check on the status of your order by logging in to your account online any time.  Or you can call or e-mail or Customer Relatons team during normal business hours.
^ Top
Our Story  
FAQ

Shipping Information
Privacy Policy                                                             



 
Coffee and Tea Warehouse   Des Moines, Iowa 50313
p: 855-312-3005  e: info@coffeeandteawarehouse.com

Powered by OnlyBusiness.com