Orders totaling $60 or more are delivered FREE to anywhere in the Continental USA (except Alaska). ($10 extra if order totals less than $60) You can mix and match any of the coffees, teas or other products (excluding brewing equipment) listed on the Shopping Cart pages in order to meet or exceed the Free Delivery minimum.
Deliveries will be by UPS or USPS - Ground. Large shipments may be shipped by freight transport (to obtain lower delivery cost).
We accept and ship APO orders: Because of documentation required there is a $15 handling charge extra + cost of shipping from our Blaine, WA. warehouse to U.S. base address. Orders should be phoned to our order desk - toll free 1 866 312 3005. If by email: email@example.com. Please include credit card information.
Orders outside the Continental USA (AK, HI, PR) are shipped via USPS: $15 shipping surcharge extra plus shipping cost from our Blaine, WA warehouse. Orders should be phoned to our order desk - toll free 1 855 312 3005. If by email: firstname.lastname@example.org. Please include credit card information.
How long will it take to prepare and ship my order?
Because we custom roast your coffee order it may take 3 - 4 business days to prepare your order, plus delivery time to your door. Large orders (i.e. 20 lb. bulk) may take up to 5 business days to prepare and ship. Special orders (i.e. grinding coffee beans, especially 8 oz.) involve more preparation time and may take up to 7 business days to ship. May we recommend you allow extra time for delivery of your orders...especially 20 lb. bulk and special orders involving grinding. Please be assured we will endeavor to ship your orders as promptly as possible.
Return of perfectly good product for credit may be subject to a restocking fee of 15% plus the cost of shipping to our Des Moines, IA warehouse location.
What will it cost me if I want my order shipped faster than Ground?
It depends on the weight of your order, and how far the distance from our Des Moines, IA. warehouse. Here are current UPS rates for a 5 lb. order from our warehouse to west coast destinations: Next day air: $31.00; 2nd day air: $16.00; 3rd day air: $12.50. Western and Eastern states will be somewhat less; Mid West quite a bit less. Want to know what the delivery cost will be to your address? Email us at customer service, advising us your order, zip code and shipping preference.
How long will it take for My Order through UPS Ground Shipping?
Please consult the maps below.
Gourmet Coffees, Pickwick Teas, Paradise Tropical Teas (for Iced Tea) are shipped from Des Moines. IA.
Cafejo Pods and Solara Tea Pods are shipped from Santa Ana, CA.
Gourmet Teas by Russell (loose teas) are shipped from Tucson, AZ.